Customer Service and Technical Support, encompassing cross-sell, retention and win-back programs
Financial Services
Appointment setting for consumer financial products, inclusive of after-sales quality control, and telesales of bundled financial packages and portfolios. Inbound customer service for credit card and mortgage products, inclusive of upselling.
Pharmaceuticals and Healthcare
Complete Business Processing Operations inclusive of inbound and outbound servicing, supplemented by below-the-line marketing support for customer relations, data base build-up and management, and event implementation.
Real Estate & Property Development
Lead generation and appointment setting.
Technical Recruitment
Database mining leading to prescreening and endorsement of qualified candidates for final interview.
IT Services
Back office marketing and outbound sales support for search engine optimization services, technical seminars, and off-the-shelf IT products
Travel & Hospitality
Information desk and concierge service.
Printing & Publishing
Media sales and publication marketing.